Privacy policy

Who is responsible for your information?

DGS Hair Salon is responsible for the customer information described in this policy. For privacy questions, requests to access or correct your information, or account-deletion requests, contact apptara.operations@gmail.com.

Information we use

Depending on how you use DGS Salon, we may collect and use:

• Your name, email address, mobile number, and preferred salon branch.
• Booking details, selected services, appointment history, and completed visit records.
• Your loyalty card code, membership status, referral links, and member connections.
• Reward balance, wallet activity, and cashout request details.
• Payment references, payment dates, and receipt images you submit for membership review.
• Essential sign-in session data needed to keep your account secure.

Google sign-in

If you choose Google sign-in, we receive basic account identity information such as your name and email address to create or access your DGS Salon account. We do not request access to Gmail, Google Drive, contacts, or your calendar. Your Google password is never shared with DGS Salon.

How we use your information

• Create and secure your customer account and digital loyalty card.
• Manage bookings, membership requests, payment checks, and salon visits.
• Track referrals, reward credits, discounts, and cashout requests.
• Contact you about an appointment, account issue, or membership payment review.
• Protect the service, check for duplicate or suspicious payment submissions, and resolve customer concerns.

Who can access it?

Authorized DGS Hair Salon owners and team members can access the customer information needed for their work. We use Supabase for sign-in, database, and private payment-proof storage; Vercel to host the website; and Google when you choose Google sign-in. These providers process information to deliver their services to us. We do not sell customer personal information.

Payment-proof images are stored privately and are available only to the customer who submitted them and authorized owners reviewing the payment.

How long we keep information

We keep account and booking information while your account is active. If your account is closed or you request deletion, we will delete or anonymize information when practical. We may retain payment and transaction records when needed for recordkeeping, resolving disputes, or meeting legal obligations.

Your choices

You can update your contact details in your profile and sign out of your account at any time. To ask for a copy, correction, or deletion of your information, email apptara.operations@gmail.com. We may need to verify your identity before acting on a request.

Cookies and account security

The website uses essential session cookies to keep you signed in and protect your account. We limit access to customer information to authorized team members and use private storage for payment proofs. No online service can guarantee absolute security, so please contact us if you believe your account or information has been accessed without permission.

Changes to this policy

We may update this policy as our services change. The latest version and update date will always be available on this page.